Archive for Twitter

Jun
23

How to Use Social Media for Restaurants

Posted by: Sally | Comments (1)

Social Media for Restaurants
By Guest Blogger: Bethany North

As a restaurant in a local area, you may have a difficult time making your mark if you are competing with the big chains out there. Even if you do happen to be a big chain restaurant, there is no such thing as too many customers, which is why it is important to make social media work for you as a restaurant, whether you are big or small.

  1. Facebook: Start out by setting up a Facebook account so that you can keep people updated about events in your restaurant, specials, discounts, and even happy hour. This is the best way to get people involved because they do want to know what is going on locally, but they don’t want to have to search for it. The way that this works is that your friends will friend your Facebook page for your restaurant, which will in turn be quickly circulated to their social circles. Genius.
  2. Submit to Directories: Whether you submit to a paid or free directory, directories are a big deal when it comes to social media. This is where people go for local reviews and information, so if you don’t take the time to submit your restaurant, you may be overlooked in favor of your competitors.
  3. Twitter: Twitter will work the same way as Facebook where people can follow you to find out the latest happenings when it comes to your restaurant. This is the quickest way to tell people to make reservations in time for Mother’s Day, about your new menu for Valentine’s Day, or anything of the like.
  4. Encourage Your Customers to Visit You Online: After you have set up all of your social media profiles for your restaurant, don’t stop there! You must include your Facebook page and Twitter profile on your restaurant business cards or website so that people are encouraged to follow you. If they don’t know that you have social media profiles, they won’t search for you. However, if you are easy to find online, you better believe that people will follow you to stay aware of your happenings and come in as potential customers.

Social media is much simpler than it seems for a restaurant, but you do need to put yourself out there so that your customer base can find you online!

Check out guest blogger Bethany North’s Website for a great selection of Pasquini Livia 90 at The Coffee Bump!

Categories : Facebook, Twitter, business
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Please welcome guest blogger Phyllis Zimbler Miller.

The purpose of the brief Twitter profile is to encourage people to follow you or to follow back if you have followed the person first.

What’s the most important tip for having an effective Twitter profile? Make it easy to read and make it interesting.


Let’s break this down into 10 specific tips:

  1. Put your real name in the field that says name and make sure to put a space between your first and last name so that you are more easily searchable on Twitter.  Also, it looks better to capitalize the first letter of your first and last name.
  2. It’s preferable NOT to use _ in your Twitter username. But do use capitalization when you create your username.  (People can type lowercase and still get you.)  It is easier to read, for example, @ZimblerMiller than @zimblermiller
    (@Sally_K learned this the hard way) ;-)
  3. Write something in first person in the 160-character limit for the bio and make this something of interest that would encourage people to connect with you.  Not only (as I just saw) “Is tweeter a word?”
  4. Because very little of the one hot link shows in the Twitter profile, check that your link will work without the www. and, again, capitalize the first letter of each word in your URL to make it easier to read.  (FYI – If you don’t have your own website or blog, link to your Facebook business page or your LinkedIn profile.)
  5. In terms of which one link you use – on Twitter it is considered good etiquette to make connections first and only then present your offers (read “sales pitches”) so consider using the URL to your blog if you have one rather than the URL to your website where your products or services are sold.
  6. Use a headshot of yourself rather than a company logo even if you are head of a company with lots of employees.  People like to connect with real people.  And make it a headshot without sunglasses or a hat covering your eyes.  Plus a smile is always a good idea.
  7. Please, please, please follow this piece of advice: Do NOT choose a dark color for your profile sidebar.  In almost all cases it is impossible to read the bio info against the dark color.  I don’t even bother to try – I don’t follow that person back.
  8. Do tweet one or two interesting tweets before you start following people. Use this as an opportunity to let people know a little more about you than what you have in the bio.  Do NOT make these first tweets selling pitches.
  9. Do make changes in the standard Twitter profile background.  You do not need to spend money on getting a customized background.  But do at least change colors (except for NO dark sidebar color) and do a little tweaking so that you don’t have the standard Twitter background that screams “newbie.”
  10. Do share valuable information in your tweets through links to blog posts (yours and others) to demonstrate that you are a committed Twitter participant.

And if you find yourself spending too much time on Twitter, here’s a tip I learned from someone else:  Set an alarm clock to remind yourself when your allotted time for Twitter is over.

Phyllis Zimbler Miller (@ZimblerMiller on Twitter) has an M.B.A. from The Wharton School and is the co-founder of the social media marketing company Miller Mosaic Power Marketing.  For social media marketing info see the company’s Facebook page www.facebook.com/powermarketing

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There was a glitch on Twitter today and many of our accounts were saying we were following 0 people and had 0 followers.

Please don’t panic I’m confident the fabulous people at Twitter are fixing the problem as I type.

In lieu of panicking or staring blankly at your Twitter screen how about:

  1. Getting some work done – you know you are procrastinating on something
  2. Calling mom and telling her sorry you forgot to call her yesterday (Mother’s Day)
  3. Folding the laundry
  4. Catching up on emails
  5. Returning calls
  6. Following up with potential clients
  7. Checking your Facebook, LinkedIn, etc
  8. you get the point

Wishing you a fun and productive Monday!

Categories : Twitter, Twitter Tips
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  1. Follow back those who follow you
  2. If someone says something nice about your restaurant on Twitter, thank them
  3. If someone is unhappy with your business, contact them and make it right
  4. Be part of the community – participate in the conversations

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May
05

Twitter as a Marketing Weapon

Posted by: Sally | Comments (0)

The social media success summit began last night with Guy Kawasaki, the co-founder of Alltop as the keynote speaker. Over the years I have attended tons of webinars, this is the first one that started off running. Usually in webinars we sit around for 5-10 minutes while the organizers fiddle with the technology, then the host talks about how fabulous he or she is, then maybe they get in to the content but not Guy. This webinar started and boom the information was coming fast and furious. At first I couldn’t keep up with all the juicy tid bits of information he was sharing. Here’s a few I caught:

  1. Guy said if the first time you used Twitter you thought it was wonderful you probably flunked the IQ test. Your initial reaction should be wow what is this crap?
  2. He shared a common sense suggestion I think we all need to be reminded of: if you want more followers you need to tweet useful or interesting info for your followers. For instance, “tweet out interesting links”.
  3. Retweeterati on Alltop lists the top 100 re-tweeted people on Twitter. The kind of people you might want to follow to see what they are doing. ;-)

Categories : SMSS10, Twitter, Twitter Tips
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Do you want to know who has stopped following you on Twitter? Ever wonder which tweet made someone decide to unfollow you?

Well now you can find out! You can use Qwitter to “catch your Twitter quitters”. If you were not already neurotic this program will make you neurotic. You will receive an email saying @TwitterUser stopped following you after this tweet.

Ouch! I received about 20 unfollows yesterday after my FourSquare update saying I was hiking. Maybe I should take the hint that not all of my Twitter followers care about my FourSquare updates…

Thanks @CrystalPina for telling me about this program. (I think).

Categories : Twitter, Twitter Tips
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Are you wondering how to find people on Twitter that live and work near you?

Want to find people you have things in common with?

I recently discovered this cool program called TweepSearch (thanks to Marilyn for telling me about it). TweepSearch is a great tool for searching peoples bio and location. For instance if I want to find people in San Franisco that like to knit I would enter san Francisco, knit in the search box and TweepSearch would come up with a whole list of San Francisco knitters, pretty cool huh?

This is a great tool for businesses on Twitter to find people in their community with similar interests.

Damon Cortesi is the genius behind this program.

Categories : Twitter, Twitter Tips
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Apr
26

IVAA Summit Rocked!

Posted by: Sally | Comments (6)

This past week I attended the IVAA Summit in Phoenix, Arizona. IVAA stands for International Virtual Assistant Association. Even though I am no longer offering Virtual Assistant (VA) services I still attended for two reasons: 1. I was speaking at the conference; 2. To see many of my VA colleagues whose friendship and support brought me (and my business) to where I am today (my virtual friends).

The name of my presentation was Is Your Business THRIVING, or Just Surviving? I presented with Yvonne Weld. Yvonne and I co-authored a book a few years ago titled Managing Your Thriving Business For Success.

I want to give a big shout out to Yvonne Weld. Without Yvonne our presentation would have never happened. Yvonne was the one who took all of our scribbled  notes and put them in to a beautifully organized power point presentation. Five minutes before our talk Yvonne said, “where are your notes?”. At this point my heart sank… oops I did not print my notes. Thank goodness Yvonne was there with her notes that she let me borrow a few times throughout the talk.  Yvonne was great in front of the crowd, she knows her stuff. I also want to thank all the wonderful VAs who came to listen to our talk. It’s a little intimidating when you know you are standing in front of the top VAs in the industry. You all rock and I sincerely appreciate your support!

The gist of our talk was about finding your passion again. Do what you love! We addressed burn out, talked about trying to find work/life balance when working from home, exposed the myths of passive income (income is not passive – there is no free lunch!),  discussed how running a multi-VA business does not always equal a six-figure business, and discussed the importance of setting goals, keeping your eye on the goal and finding an accountability partner or coach. Thank you to everyone who participated in the discussion and shared their real stories.

Thank you to the summit committee for your seamless organization of the whole event. The food was fantastic, the venue was great, the schedule flowed, and the presenters were inspiring. You women are superstars!

If you are an overworked business owner or entrepreneur who wants to take your business to the next level… you may want to consider hiring a VA. It will change your life! I know a few Virtual Assistant Rock Stars if you need any referrals.

PS. I just have to say I loved the Twitter backchannel going on during #IVAA10. Thanks for all the supportive tweets during our talk especially @CandyTX because Candy always tells it like it is… I’m so thankful I got the Candy seal of approval. It’s a legit one. Thanks Candy! ;-)

And now I am getting prepared to attend the Social Media Success Summit. I can’t wait!

Apr
19

Social Media is Romantic!

Posted by: Sally | Comments (1)

Congratulations Heather!

Social Media is romantic! Today, my friend Heather was proposed to via Twitter!

and she said yes!

Congratulations to Heather & the Boy!

A toast to you!


Comments (1)

If you found out your tweets (information you posted on Twitter) were going to be archived in the US Library of Congress how would you feel about that?

Guess what? I just read in the Huffington Post that your tweets are going to be archived in the Library of Congress!

I know the first time I heard the news reference Twitter I was like “OMG they are talking about Twitter on mainstream TV…” now you can hardly hear any news without the mention of Twitter.

The US Library of Congress announced a major new acquisition: it will be obtaining all public tweets dating back to March 2006.

You can read more about it here:
http://www.huffingtonpost.com/2010/04/14/library-of-congress-twitt_n_537330.html

Here is a list of memorable tweets listed in the article:
http://www.huffingtonpost.com/2010/04/08/tweets-in-the-news-10-mem_n_529441.html

What are your thoughts?

Expect to see an emphasis on the scholarly and research implications of the acquisition,” wrote Library of Congress blogger Matt Raymond. “I’m no Ph.D., but it boggles my mind to think what we might be able to learn about ourselves and the world around us from this wealth of data. And I’m certain we’ll learn things that none of us now can even possibly conceive.


Just think they might be studying your tweets!

Categories : Twitter
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